Step 1 of 5
Personal information
Tell us about yourself so customers can find and trust you on the platform.
Step 2 of 5
Skills & services
Select all the services you offer and the inverter brands you work with. Customers search by these.
Step 3 of 5
Identity verification
We verify all technicians to build customer trust and keep the platform safe. This is a one-time process.
Your documents are encrypted and only used for verification. They are never shared with customers or third parties.
Step 4 of 5
Availability & service area
Help customers know when and where they can book you. You can update this anytime from your dashboard.
Step 5 of 5
Review & submit
Check your information before submitting. Once submitted, our team reviews your application within 24–48 hours.
Platform terms for technicians
Helio Genie charges a 12% service fee on each completed job booked through the platform
You must respond to booking requests within 2 hours during your stated available hours
Payment is released to your bank account within 24 hours of a customer marking the job as complete
Maintaining a rating below 3.5 stars for more than 30 days may result in suspension from the platform
You are responsible for providing your own tools and transport to job sites
Application submitted!
Thank you for applying to join Helio Genie as a verified technician. Our team will review your documents and get back to you within 24–48 hours.
01
Document review
Our team verifies your ID and documents — usually done within 24 hours
02
Phone screening
A brief 10-minute call to confirm your skills and answer any questions
03
Go live
Your profile goes live and customers in your area can start booking you
Go to technician dashboard